Talks

I have enjoyed speaking on a broad range of topics at many different international industry events over the years.

Do get in touch if you’d like to chat about me running a workshop or speaking at your event

Power to the Pizza (Bristol) , Sept 2025
‘How to minimise the environmental impact of your digital service’

Bath Design Society, Sept 2025
‘How to minimise the environmental impact of your digital service’

Service Design Bristol, July 2025
‘How to minimise the environmental impact of your digital service’

‘Service Design Podcast’ appearance, June 2025
The Trojan Horse Strategy for Sustainable Service Design (YouTube)

Design Declares : Design & Climate – Less is More event in Manchester, 2025
‘Decarbonising User Journeys’ talk and panel discussion participant

UX Glasgow – ‘UX vs the climate crisis’, April 2025
‘Decarbonising User Journeys’ – Watch the talk

Climate UX, Rosenfeld Media
‘Decarbonising User Journeys : How Minimising Allows Us To Do More With Less’ – Watch the talk

UXScotland, May 2024
‘Nature Inspired Innovation : Designing the Future Using lessons from the Past’ co-presented with Stu Church – View slides

cxpartners ‘Lunch and Learn’ series, May 2024 (Virtual)
‘Uncovering the Qualities of Great Service Experiences’ – Watch the talk | View the slides

UX Oxford, Feb 2024
‘Uncovering the Qualities of Great Service Experiences’

cxpartners Customer Centricity, 2023 (Virtual)
‘Introduction to User Centred Design’ – Watch my talk

Service Design Bristol, Nov 2023 (In person)
‘Better Service Experiences – Introducing a new approach to designing better services by identifying the qualities of great service experiences’ – View slides

GreenTech South West, Oct 2022 (Virtual)
‘Designing Nature Inspired Sustainable Futures’ – Taking inspiration from nature to solve complex problems – View slides | Watch my talk (skip to 48 mins)

UX Healthcare, 2022 (London/ Hybrid)
A hybrid workshop exploring ‘How might we help health care professionals to think like service designers’

UCD Gathering Workshop, 2021 (Virtual)
‘Co-designing our post-pandemic UCD working practice’ online workshop with UCD professions from across the UK

UX South Africa Workshop, 2021 (Virtual)
‘Co-designing our post-pandemic UCD working practice’ online workshop with UCD professions from across South Africa

HMRC ResCon Workshop, 2021 (Virtual)
‘Co-designing our post-pandemic UCD working practice’ online workshop with 130 UCD professionals

cxpartners Seminar Series, 2021 (Virtual)
‘Customer Centred Change’ – Watch my talk

Falmouth University Guest Lecture , 2021 (Virtual)
‘UX Research for Start Ups’ – Watch my talk

E-Commerce South West, 2017, Bristol
‘Customer Driven Digital Transformation’ – Watch my talk | View slides

FOWD, Prague 2012
‘Usability of Web Photos’ – View slides

IXDA, Amsterdam, 2014
‘Designing Your Design Project’ – Watch my talk

Mirror Conf Portugal, 2016 
‘UX Skills That Pay The Bills’ – Watch my talk

NUX 2014, Manchester
‘User Centred Photography” – Watch my talk | View slides

Product Tank South West, 2018
‘Practical Steps To Determine Your Product Vision’ – View slides

UXLausanne 2015
‘Essential UX Leadership Skills’ – Watch my talk

UXScotland 2015, Edinburgh
‘UX Leadership” – View slides

UPA Atlanta, 2011
‘How To Use Photos To Improve The User Experience’ – View slides

UPA Las Vegas, 2012 
‘The Psychological and UX Principles Behind Usable Photographs’ – Poster co-created with Susan Weinschenk

UCD Bristol, 2018
‘UX Skills That Pay The Bills

UXCambridge

2012 – ‘Usability of Web Photos’ – View slides
2013 – ‘Get Out Of The Lab And Into The Real World’ – View slides
2015 – ‘UX Leadership’ – Watch my talk
2016 – ‘UX Skills That Pay The Bills’
2018 – ‘A Simple Workshop to Use to Help To Solve People’s Problems’ – View step by step workshop guide

UX in the City Manchester, 2019
‘A Simple Workshop to Use to Help To Solve People’s Problems’ – View step by step workshop guide

UXOxford

2012 – ‘UX Components Deconstructed’ – View slides
2016 – ‘Essential UX leadership skills’

Cambridge Usability Group, 2013
‘UX Components Deconstructed’ – View slides

Bath Content Strategy Meetup
‘Photo Content Strategy” – View slides

UCD 2013, London
‘Photo UX’

Interview with Susan Weinschenk for the ‘Human Tech’ Podcast
‘Photography and the User Experience’ – Listen to the podcast